Using Feedback to Anticipate What Homeowners Want with GuildQuality

Guild Quality surveyed 7,000 home service professionals about the impact of the COVID-19 outbreak and how they have adapted their businesses practices. In this webinar, GQ will share the results of this survey as well as discuss how to use customer feedback to help anticipate what customers need from contractors during this pandemic.
Topics we will cover during the webinar include:

• Strategies for building trust with homeowners
• How to measure the customer experience before, during, and after a project
• Tools for helping monitor and measure brand sentiment